Last night at the private pre-opening party at the New Ace Hardware----- contractors, employees, city officials and friends gathered together with the backdrop of Angela Wyse on piano and feasted on pizza and snacks and toured the beautiful new facility.
At the end of the speeches citing the many folks who made the project happen, one official from Ace Hardware stood and told the "rest of the story."
Of all the 4500 stores in the Ace Hardware chain, there is ONE store that is ranked number 1 in customer service. It is Dave's Ace here in Evansville. Customer service has been a way of life for Dave and not just a mantra. Anyone who has shopped at the Ace since Dave came to Evansville knows how his employees treat those seemingly small questions one has -----with courtesy and respect. It has been wonderful to experience as a customer and it is the key to Dave's plan of success in his new Ace which is twice the size as the old.
The new Ace will open on Monday, April 3rd. Be there.
Friday, March 31, 2006
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Well I am really embarrassed, we went to the pre grand opening and did not know until now that it was a private affair. Maybe next time you could add those minor details in your posts.
ReplyDeleteThis was an error on the Observers part. I received a flyer but thought it just came from one of my trips to the Ace. I pulled the article as soon as I found out. Regrets.
ReplyDeleteI attempt to make all possible purchases here in Evansville. Family doctor, dentist, car mechanic, grocery store, hardware, bank, insurance, etc., it's all here for us.
ReplyDeleteNo, can't get everything, unfortunately, but it's wonderful that I do not have to rely on Madison and Janesville for so many of our purchases.
We need to support local businesses. Their contributions to Evansville and the surrounding area are immeasurable!
Congrats and best wishes to Dave's Ace Hardware!