Saturday, November 24, 2012
Christmas and Customer Service Begin with "C"
If you listen to the pundits on Wall Street over the past months, there is a lot of baloney that the traditional retail outfits, whether it is Sears, J.C. Penny, Best Buy or Radio Shack, just cannot compete with "Amazon" which has wonderful robots to pack their products and ship them. One of the very real facts of life in technology, is that things break or do not work properly some times----and dealing with a robot or an impersonal return via mail is difficult. One of the very strong positives of our local community is the strong customer service skills in many of them. Whether it is car repair or computer laptop purchase, in our family, members come home and purchase locally. They value the responsiveness and the trust of the locals. So---shop local and enjoy the Christmas holidays.
Posted by Richard Woulfe at 10:44 AM